Terms & Conditions

Terms & Conditions

Effective Date: January 1, 2026

These Terms & Conditions (“Terms”) govern your use of the Beauty By Michelle Med Spa & Skin Clinic website, online booking features, SMS communications, products, services, and other digital services offered by Beauty By Michelle Med Spa & Skin Clinic (“Beauty By Michelle,” “Company,” “we,” “our,” or “us”).

By accessing or using our website, scheduling an appointment, submitting information through our forms, or purchasing eligible products or services, you agree to these Terms, our Privacy Policy, and any additional terms presented in connection with a particular service.

SMS Messaging Terms & Compliance

1. SMS Program Description

Beauty By Michelle may send SMS/text messages to customers and prospective customers who have provided their mobile telephone number and have expressly consented to receive such communications.

Depending on the consent provided, messages may include:

• Appointment confirmations
• Appointment reminders
• Scheduling and rescheduling updates
• Customer service communications
• Treatment-related administrative notifications
• Follow-up communications
• Promotional or marketing messages when the recipient has separately consented to receive them

Consent to receive SMS messages may be collected through our website, scheduling forms, intake forms, or other approved opt-in methods.

Where required, SMS consent is obtained through a dedicated consent mechanism. Consent to receive marketing text messages is not a condition of purchasing any property, goods, or services.

2. Message Frequency

Message frequency varies depending on your appointments, interactions with Beauty By Michelle, and the communication programs to which you have consented.

3. Cancellation and Opt-Out Instructions

You may cancel SMS communications at any time by replying STOP to the number from which you received the message.

After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. After your opt-out request has been processed, you will no longer receive messages from the applicable SMS program unless you subsequently provide consent to rejoin.

4. Help & Support

For assistance with our SMS program, reply HELP to a message you have received from us.

You may also contact Beauty By Michelle using the email address or telephone number published on our official website.

5. Message & Data Rates

Message and data rates may apply to messages sent to you by Beauty By Michelle and messages you send to us.

Your wireless carrier’s standard messaging and data rates may apply. Please contact your wireless provider if you have questions regarding your mobile plan.

6. Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages is subject to effective transmission by your wireless carrier and other third-party telecommunications providers.

7. Supported Carriers

Our messaging services are intended to operate with major U.S. wireless carriers and many regional carriers. Availability and delivery cannot be guaranteed for every carrier, device, or geographic area.

8. Age Requirement

You must be at least 18 years old, or otherwise legally authorized to provide the applicable consent, to participate in our SMS messaging programs.

9. SMS Privacy

Information collected in connection with SMS communications will be handled in accordance with our Privacy Policy and applicable law.

SMS opt-in consent and mobile telephone information will not be sold or shared with third parties for their own marketing or promotional purposes.

Information may be provided to service providers that assist us in operating our communications, scheduling, technology, or messaging systems, subject to appropriate privacy and security requirements.

10. Compliance

Beauty By Michelle intends to conduct its SMS communications in accordance with applicable laws, regulations, and industry requirements, including applicable provisions of the Telephone Consumer Protection Act (“TCPA”).

General Terms

Website Use

This website (the “Site”) is owned or operated by Beauty By Michelle Med Spa & Skin Clinic.

By accessing or using the Site, you agree to these Terms, our Privacy Policy, and any additional terms and conditions applicable to particular portions of the Site, services, promotions, appointments, or products.

If you do not agree with these Terms, you should discontinue use of the Site.

We reserve the right to modify these Terms periodically. Updated Terms will be posted on the Site with a revised effective date where appropriate.

Medical & Aesthetic Disclaimer

Information provided through this Site is intended for general informational and educational purposes only and should not be considered individualized medical advice, diagnosis, or treatment.

Beauty By Michelle provides aesthetic, cosmetic, skincare, wellness, and related services. Certain services may require consultation, medical evaluation, or treatment by an appropriately licensed healthcare professional.

The availability of information about a treatment on our website does not mean that the treatment is appropriate for every individual.

A qualified provider may determine that a particular treatment is inappropriate or should be postponed based on your medical history, medications, allergies, pregnancy or breastfeeding status, previous procedures, current health, or other factors.

Nothing contained on this Site should replace consultation with an appropriately qualified healthcare professional.

If you believe you are experiencing a medical emergency, call 911 or seek immediate medical attention.

Treatment Results

Results from cosmetic and aesthetic treatments vary between individuals.

No particular result, outcome, longevity, or level of improvement can be guaranteed.

Results may depend on numerous factors, including age, genetics, skin condition, lifestyle, medical history, treatment area, amount of product used, number of sessions, adherence to aftercare instructions, and individual biological response.

Before-and-after photographs, videos, testimonials, reviews, and patient stories represent individual experiences and are provided for illustrative or informational purposes. They should not be interpreted as a promise or guarantee of identical results.

Appointments & Online Scheduling

Appointments may be requested or scheduled through our website, telephone, scheduling platform, or other approved methods.

Submitting an appointment request does not guarantee that a particular treatment will be appropriate or available.

Beauty By Michelle reserves the right to modify, postpone, or cancel an appointment when necessary because of provider availability, treatment eligibility, safety considerations, technical issues, emergencies, or other reasonable circumstances.

Clients are responsible for providing accurate contact and health-related information when appropriate.

Cancellation, Rescheduling & No-Shows

Clients who need to cancel or reschedule an appointment should provide the amount of advance notice specified during the booking process.

Late cancellations and missed appointments may result in a cancellation fee, forfeiture of a deposit, or a requirement to provide a new deposit before scheduling another appointment.

Specific cancellation, deposit, and no-show conditions presented during booking will govern the applicable appointment.

Deposits & Prepayments

Beauty By Michelle may require deposits or prepayment for certain appointments, treatments, packages, or promotions.

Deposits may be applied toward the scheduled treatment according to the terms presented at the time of booking.

Deposits may be non-refundable when appointments are canceled outside the applicable cancellation period or when a client fails to appear for a scheduled appointment.

Pricing

Prices displayed on the Site are subject to change unless otherwise prohibited by law.

Treatment pricing may vary based on the client’s individual needs, treatment area, number of sessions, quantity of product required, provider recommendations, and other factors.

Website prices should not necessarily be interpreted as a guaranteed treatment quote unless expressly identified as such.

Promotions, Packages & Special Offers

Beauty By Michelle may periodically offer promotions, memberships, packages, discounts, or other special offers.

Each promotion may have separate eligibility requirements, expiration dates, restrictions, and conditions.

Unless otherwise stated, promotions:

• Have no cash value
• May not be combined with other offers
• Are subject to availability
• May apply only to selected treatments
• May have expiration dates
• May be limited to specific customers or appointment periods

Beauty By Michelle reserves the right to modify or discontinue promotions as permitted by applicable law.

Refunds

Completed professional services and treatments are generally non-refundable, subject to applicable law.

Because aesthetic results vary among individuals, dissatisfaction with a subjective treatment outcome does not automatically create an entitlement to a refund.

Product returns or exchanges may be subject to a separate return policy. Opened, used, customized, prescription, or otherwise non-resalable products may not qualify for return or exchange.

Nothing in these Terms limits rights that cannot legally be waived under applicable consumer-protection laws.

Intellectual Property Rights

Our Limited License to You

The Site and materials available through the Site, including text, photographs, graphics, videos, logos, trademarks, designs, branding elements, and other content, are owned by or licensed to Beauty By Michelle and may be protected by copyright, trademark, and other intellectual property laws.

The Site is provided for your personal, non-commercial use.

Unless expressly authorized by Beauty By Michelle, you may not reproduce, modify, republish, distribute, sell, transmit, commercially exploit, or create derivative works from our Site or its content.

User-Submitted Content

If you voluntarily submit reviews, testimonials, comments, photographs, videos, or other content to Beauty By Michelle, you represent that you have the legal right to provide that material.

Any use of patient photographs, testimonials, health information, or other information subject to healthcare privacy requirements will additionally be governed by applicable authorizations, consent forms, and privacy laws.

Submitting information through the Site does not automatically constitute authorization for Beauty By Michelle to publicly use protected or confidential information for advertising or marketing.

Privacy

Your privacy is important to us.

Information collected through the Site, appointment forms, communications, and other interactions with Beauty By Michelle will be handled according to our Privacy Policy and applicable privacy requirements.

Where protected health information is involved, additional privacy requirements and notices may apply.

Please review the Beauty By Michelle Privacy Policy for additional information regarding our privacy practices.

Third-Party Websites & Services

The Site may contain links to or integrations with third-party websites, scheduling platforms, financing providers, payment processors, social networks, or other services.

Beauty By Michelle does not control these independent third parties and is not responsible for their content, availability, security practices, privacy practices, or separate terms.

Use of third-party services may be governed by the terms and privacy policies of those providers.

Online Commerce

Certain portions of the Site may allow users to purchase products, gift cards, packages, or services or may direct users to third-party payment or financing providers.

When a transaction is processed by a third party, information associated with the transaction may also be collected and processed by that provider.

Beauty By Michelle is not responsible for the independent acts, policies, or practices of third-party providers except to the extent required by applicable law.

Accounts & Passwords

If the Site allows users to create accounts, users are responsible for providing accurate information and maintaining the confidentiality of their account credentials.

You are responsible for activity conducted through your account to the extent permitted by law.

If you believe your account has been compromised, contact Beauty By Michelle promptly.

Website Disclaimer

We make reasonable efforts to provide accurate and current information. However, we do not guarantee that all information available through the Site will always be complete, current, accurate, or error-free.

Treatments, providers, availability, prices, promotions, technologies, office hours, and other information may change.

To the fullest extent permitted by applicable law, the Site and its general informational content are provided on an “as is” and “as available” basis.

Limitation of Liability

To the fullest extent permitted by applicable law, Beauty By Michelle, its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising solely from access to or use of the Site.

Nothing in these Terms is intended to exclude, waive, or limit liability that cannot legally be excluded or limited.

These website Terms do not replace treatment-specific informed consent forms or modify professional obligations applicable to healthcare providers.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Beauty By Michelle and its affiliates, officers, employees, contractors, and agents from claims, liabilities, damages, or expenses arising from your unlawful use of the Site, violation of these Terms, or infringement of another person’s intellectual property or other legal rights.

Termination

Beauty By Michelle reserves the right to restrict or terminate access to portions of the Site when we reasonably believe a user has violated these Terms, engaged in unlawful activity, attempted to interfere with Site security or functionality, or otherwise misused the Site.

Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles.

Any dispute relating to these Terms, the Site, or its use will be handled in accordance with applicable Florida and federal law.

Any separate arbitration, dispute-resolution, or venue requirements applicable to particular transactions or services will be disclosed where legally required.

Changes to These Terms

Beauty By Michelle may update these Terms periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

The most current version will be made available on our website.

Continued use of the Site following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Contact Information

For questions regarding these Terms & Conditions, SMS communications, appointments, or our services, please contact:

Beauty By Michelle Med Spa & Skin Clinic

Miami, Florida

Phone: (786) 717-0161

Website: https://beautybymichellemedspa.com/

By using our website and services, you acknowledge that you have read and agree to these Terms & Conditions.

Legal Review Notice: This document is a website-ready draft and does not constitute legal advice. Because Beauty By Michelle provides medical-aesthetic services and uses SMS communications, the final Terms, Privacy Policy, SMS opt-in language, consent forms, and booking policies should be reviewed by qualified Florida counsel for compliance with applicable healthcare, privacy, consumer-protection, advertising, TCPA, and telecommunications requirements.